Worker Voice Surveys: Social & Labour, Employee Satisfaction and Workplace Safety
Social Compliance · 2026-07-31 · 1 min read · CR Global Assurance Editorial Team
Audits tell you whether systems exist. Surveys tell you whether workers experience them. Independent worker surveys are one of the most cost-effective tools for retention, safety and compliance.
Worker turnover, absenteeism and hidden grievances are expensive. They are also hard to see from the management office. CR Global Assurance offers three types of independent worker surveys to bring workers' real experience into decision-making.
Three survey types
| Survey | Answers the question |
|---|---|
| Social & labour survey | Are wages, hours, treatment, recruitment and grievance practices what policies say they are? |
| Employee satisfaction survey | How do workers feel about pay, supervisors, facilities, growth and the workplace overall? |
| Workplace safety survey | Do workers feel safe, trained and able to report hazards without fear? |
Why independence matters
Workers answer more honestly when they trust that responses are anonymous and that the survey is run by an independent party. CR Global's surveys use confidential collection methods, local-language questionnaires and aggregated reporting so no individual can be identified.
Designing a useful survey
- Define objectives — retention, safety culture, compliance risk or buyer requirement.
- Choose a representative sample — across departments, shifts, gender and contract types.
- Use clear questions — simple language, tested with a small group first.
- Collect confidentially — off the production floor and without supervisors present.
- Analyse and share results — with management and, in summary form, with workers.
- Act and re-survey — visible action is what builds trust for next time.
How surveys connect to compliance
Survey insights strengthen social compliance programmes, provide evidence for ISO 45001 worker participation, and support the social pillar of ESG reporting.
Run a survey with CR Global
CR Global Assurance — formerly CR Team Ltd — designs and runs worker surveys for factories and service organisations. Contact us to plan yours.
Frequently asked questions
How many workers should be surveyed?
It depends on workforce size and objectives, but the sample should represent all departments, shifts, genders and contract types to give reliable results.
Are survey responses anonymous?
Yes. CR Global Assurance collects responses confidentially and reports only aggregated results so individuals cannot be identified.
How often should employee satisfaction surveys be run?
Many organisations survey annually, with shorter pulse surveys in between to track progress on actions.